If you wish to exercise your right of withdrawal, you will find all the information you need here.
The processing of your return is usually quite fast. Approximately 3 days after receiving your return, we will credit the amount to your customer account. It is important that you fill out the return cover letter and tell us whether you want an exchange or a refund.
If one of your freshly purchased items was defective, or even incorrectly shipped, you will find everything you need here:
E-mail: service@wildcat.de
Phone: +49 2562 / 99 2 99 0 (Monday – Friday 10:00 – 17:00)
Please also note that the processing time of defective items in some cases take a few days, because we check defective goods very carefully to exclude possible production deficiencies.
If one of your freshly purchased items is defective, or even incorrectly shipped, you can find everything you need here:
E-mail: service@wildcat.de
Phone: +49 2562 / 99 2 99 0 (Monday – Friday 10:00 – 17:00)
Please also note that the processing time of defective items in some cases take a few days, because we check defective goods very carefully to exclude possible production deficiencies.
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